ISC Cloud Computing · Updated November 2026

IaaS vs PaaS vs SaaS Shared Responsibility

The more the provider manages, the less infrastructure the customer operates directly.

IaaS

The provider manages core infrastructure while the customer manages more of the operating system, applications, data, and configuration.

PaaS

The provider manages more of the platform stack while the customer focuses more on applications, data, and configuration.

SaaS

The provider manages most of the application stack, while the customer still retains responsibilities such as identities, access, data governance, and configuration.

Exam strategy

Do not assume cloud means the customer has no security responsibility.

The takeaway

Shared responsibility shifts by service model, but customer responsibilities never disappear entirely.

Related Summit resources

FAQ

What is the core idea?

Shared responsibility shifts by service model, but customer responsibilities never disappear entirely.

What should you identify first?

The more the provider manages, the less infrastructure the customer operates directly.

Why does this matter on the CPA Exam?

Understand how security responsibility shifts across cloud service models.